Privacy Policy

Reaferral ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our referral tracking platform.

The short version: We collect only what we need to provide our service, we don't sell your data, and you're always in control.

Information you provide directly:

• Account information (name, email, phone number)
• Professional details (license number, markets, specialties)
• Referral data you enter (client names, transaction details)
• Communications you send us

Information collected automatically:

• Device information (browser type, operating system)
• Usage data (features used, time spent, click patterns)
• Log data (IP address, access times, pages viewed)
• Cookies and similar tracking technologies

We use your information to:

• Provide our services — Track referrals, calculate commissions, generate reports
• Improve our platform — Analyze usage patterns, fix bugs, develop new features
• Communicate with you — Send updates, respond to inquiries, provide support
• Ensure security — Detect fraud, protect against unauthorized access
• Comply with legal obligations — Meet regulatory requirements

We do not sell your personal information. Ever.

We implement industry-standard security measures:

• Encryption — All data transmitted via TLS/SSL; sensitive data encrypted at rest
• Access controls — Role-based permissions and multi-factor authentication
• Infrastructure — Hosted on secure, SOC 2 compliant cloud providers
• Monitoring — 24/7 security monitoring and anomaly detection
• Regular audits — Periodic security assessments and penetration testing

While we strive to protect your data, no system is 100% secure. We encourage you to use strong passwords and keep your credentials confidential.

We may share your information with:

• Service providers — Companies that help us operate (hosting, analytics, email)
• Business partners — Only with your explicit consent
• Legal authorities — When required by law or to protect our rights
• Successors — In connection with a merger, acquisition, or sale of assets

All third parties are contractually obligated to protect your data and use it only for specified purposes.

Depending on your location, you may have the right to:

• Access — Request a copy of your personal data
• Correct — Update inaccurate or incomplete information
• Delete — Request deletion of your data ("right to be forgotten")
• Port — Receive your data in a portable format
• Restrict — Limit how we process your information
• Object — Opt out of certain processing activities

To exercise these rights, contact us at privacy@reaferral.com.

We retain your information for as long as your account is active or as needed to provide services. After account deletion:

• Most personal data is deleted within 30 days
• Some data may be retained for legal/compliance purposes (up to 7 years)
• Anonymized/aggregated data may be retained indefinitely for analytics

You can request account deletion at any time through your account settings or by contacting support.

Questions about this Privacy Policy? We're here to help.

We'll respond to your inquiry within 30 days.